Make the most of your website traffic by converting more visitors into buyers using Optimy’s AI Live Chat platform.
Increase number of conversations by up to 5x using personalized nudges to offer special discounts, promotions, and much more based on where each visitor is on your website.
The bot answers questions through a routing menu or directly in the chat. Sentiment Tracking can tell if it has fulfilled customers’ needs, and transitions the chat to a live agent if it hasn’t.
Our bilingual live agents will weed out low-intent prospects and surface high-sales intent buyers to save your sales reps time and frustration.
Optimy live agents will qualify leads and transfer them live to your sales reps in real-time to increase lead close rate. Leads can also be sent directly to your CRM.
Use Optimy’s audio, video, and observe capabilities to provide the same kind of personalized experience on the website as you would in a physical store.
Keep track of conversations started, leads generated, and customer reviews with our dashboard. Use the dashboard filters to find what leads are converting at the highest rate.
Optimy live agents can see and respond to inquiries from all digital channels like Facebook Messenger or SMS when you integrate them with Optimy’s platform.
As a car dealership we were dependent on the in-person sale to sell cars. Optimy.ai made it easy for our sales team to bring the in-person customer interaction online.
This is the most chats we’ve ever received. Conversions from just the appointments to the sales have increased in both categories.
Switching to Optimy from our previous chat provider was the best decision we made. In just 3 months, we have already achieved a 21% conversion rate!
Reap the benefits of a proactive live chat solution