BDC Services

50% of CRM leads never respond to follow-up. Optimy’s BDC Services connect with all your leads in real time—before they get lost in your CRM.

Woman writing in a book
iPhone mockup

Real Conversations.
Real Conversions.

Our expert BDC team engages every sales and service lead the moment it comes in—so no opportunity slips through the cracks. With trained professionals backed by live AI, we help your dealership connect faster and close more.

Pricing starts at $599 per digital product serviced for each roof, with discounts available for dealer groups and multi-product bundles.

Features That Drive Real Results

Our BDC services are designed to instantly engage your leads before they hit your CRM — to book more appointments.

iPhone mockup

High-Quality BDC Staff

Optimy hires top-tier talent to serve as BDC reps for our clients, then puts them through rigorous training to ensure the highest quality service, performance, and results.

iPhone mockup

Instant Lead Response

Optimy’s BDC staff answers all of your sales and service leads in real time—reducing drop-off from delayed follow-up and driving higher lead conversion rates.

iPhone mockup

7 AM – 1 AM,
7 Days a Week

Optimy’s BDC staff work from 7am to 1am ET, 7 days a week—so we can respond to leads well beyond dealership hours, capturing more opportunities you’d otherwise miss.

iPhone mockup

Copilot for Our BDC Staff

Our BDC staff are empowered with live AI answers on inventory, vehicle comparisons, and objection handling. This gives them the knowledge to deliver a great customer experience and convert more leads into appointments.

iPhone mockup

North American,
Bilingual Support

All of Optimy’s staff are based in Canada or the US, with bilingual support available upon request—ensuring clear, professional communication that builds trust and delivers a better experience for your customers.

iPhone mockup

Dashboard Reporting

Optimy’s real-time dashboards give dealerships instant visibility into lead performance and sales rep activity—tracking every stage of the sales funnel by lead type and rep to help you manage smarter and sell faster.

iPhone mockup

Connect On Their Terms

Optimy’s staff engage with customers via call, chat, text, and email—responding in the way each customer prefers and using the channels most likely to convert leads into appointments.

iPhone mockup

CRM Integrations

Optimy integrates seamlessly with your CRM—instantly responding to leads and automatically logging all conversations and appointment details to keep your system up to date. Don’t see your CRM listed? Just connect us with your account manager—we’ll handle the rest and get the integration set up for you.

iPhone mockup

High-Quality BDC staff

Optimy hires top-tier talent to serve as BDC reps for our clients, then puts them through rigorous training to ensure the highest quality service, performance, and results.

iPhone mockup

Instant Lead Response

Optimy’s BDC staff answers all of your sales and service leads in real time—reducing drop-off from delayed follow-up and driving higher lead conversion rates.

iPhone mockup

7 AM – 1 AM,
7 Days a Week

Optimy’s BDC staff work from 7am to 1am ET, 7 days a week—so we can respond to leads well beyond dealership hours, capturing more opportunities you’d otherwise miss.

iPhone mockup

Copilot For Our BDC staff

Our BDC staff are empowered with live AI answers on inventory, vehicle comparisons, and objection handling. This gives them the knowledge to deliver a great customer experience and convert more leads into appointments.

iPhone mockup

North American,
Bilingual Support

All of Optimy’s staff are based in Canada or the US, with bilingual support available upon request—ensuring clear, professional communication that builds trust and delivers a better experience for your customers.

iPhone mockup

Dashboard Reporting

Optimy’s real-time dashboards give dealerships instant visibility into lead performance and sales rep activity—tracking every stage of the sales funnel by lead type and rep to help you manage smarter and sell faster.

iPhone mockup

Connect On Their Terms

Optimy’s staff engage with customers via call, chat, text, and email—responding in the way each customer prefers and using the channels most likely to convert leads into appointments.

iPhone mockup

CRM Integrations

Optimy integrates seamlessly with your CRM—instantly responding to leads and automatically logging all conversations and appointment details to keep your system up to date. Don’t see your CRM listed? Just connect us with your account manager—we’ll handle the rest and get the integration set up for you.

Swipe to See More
Two men talking

Try Optimy Risk-Free for 90 Days

We’re confident you’ll see results—so we’ve removed the risk.

No Risk

Not fully satisfied? Cancel within 90 days and get a full refund, no questions asked.

No Contracts

Cancel at any time with only 30 days' notice.

No Upfront Fees

No setup charges. Training, integration, and onboarding included.

Interested in Exploring Further?

Let us handle everything—product fit, demo, pricing, and implementation planning—so all you need to do is decide.

Support That Sets Us Apart

We don’t just supercharge your sales—we back it with real people, proactive check-ins, and reliable support every step of the way.

Dedicated Account Manager

One consistent point of contact to coordinate everything you need.

Monthly Check-Ins

Performance reviews and strategic insights to uncover new opportunities.

Ongoing Support

Fast responses, free staff training, and hands-on help with the day-to-day.

Simple Onboarding Process

No setup charges. Training, integration, and onboarding included.

Live Reporting Dashboard

View real-time lead conversion rates by rep and lead source for each rooftop—with a dashboard that also shows group-wide performance.

A woman and man shaking hands

See What Optimy Can Do For You

Fill in your details and we’ll be in touch to set up a quick demo tailored to your needs.

First Name*
Last Name*
Email*
Phone Number
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Please refresh and try again.