Live chat for e-commerce is no longer just about customer support and shipment tracking. E-commerce live chat has evolved into a sales generating mechanism that can drive incremental growth for your business.
Find out what modern chat platforms can offer for your business by reading our whitepaper.
E-commerce businesses traditionally have a chat platform for customer support and shipment tracking. But in the past few years, chat platforms have evolved to offer so much more.
If you haven’t re-evaluated your live chat platform recently, you need to.
Read out guide to find out what to look for in a modern chat platform and what it can do for your business.
If you’re using a live chat platform on your website, there’s a chance that you might be losing potential customers by making a few common mistakes.
We’ve put together a guide on the 5 biggest live chat mistakes losing you sales today and what you can do about it.