Instantly enhance your customer experience and boost your sales 

Add Optimy live chat to your website & mobile app and turn browsers into happy customers

Optimy WebsiteImages2 20 min

Proudly powering eCommerce chat for

optimy client logos retail

Live chat in numbers


of website visitors prefer live chat to other contact channels


Average order value on websites with live chat is 10% higher than on those without it


Websites with live chat report up to a 40% boost in conversion rates

Source: eConsultancy

Turn conversations into sales

Optimy zeroes down on customers making a purchase decision

Asset 3 min   Offer codes

Share offer codes real time in chat box to close the sale

Asset 1 min   Cart support

Embed chat in cart to secure the conversion

Asset 2 min   Photo & file attachment

Attach product or features information while chatting

Asset 6 min   QR Codes

Drive direct to chat using QR codes on your marketing/sales materials

Asset 4 min   Visitor classification

Identify visitors with a high likelihood to convert to a sale

Asset 5 min   Dynamic personalization

Personalize relevant content based on the page the customer is on

Nudge your customer with personalized offers

Personalized messages and proactive nudges are delivered based on your visitor’s site behaviour

Optimy Retail PersonalizedNudges 21 min

Mobile first

Chat to your customers on the go and help your business grow wherever you are. From your office, couch, or showroom, deliver an incredible experience with Optimy live chat

Optimy MobileFirst 22 min
Optimy QRcode min

Live chat with your customers using QR codes

Drive customers from the offline world to your chat and close the sale

Manage chats across all customer channels

Optimy connects all of your customers’ preferred channels into live chat to maximize your leads

chat across customer channels

Powerful analytics & dashboards

Your go-to dashboard for visualization of your chat data

analytics optimy

See what our clients are saying

OptimyWebsiteTestimonials Cellcom min allowed us to easily interact with customers and keep sales staff employed. We are no longer limited by physical locations and are selling across the country!

Anthony Sleiman

Vice President of Sales

delonghi logo

We recently added Optimy’s QR code to live chat feature directly onto our brick-and-mortar retail product displays … Not only has this helped to close the sale on the spot but our customers have commented how easy this technology is to use.

Graham Anderson

Field Marketing and Training Manager

OptimyWebsiteTestimonials McCarthy min

Through Optimy’s LIVE video chat, our basket size increased from $125 to $400.

Vanessa Iarocci


Join the many eCommerce sites that use Optimy live chat to boost sales

Sign up today and see what we can do for your business