Use the power of chat and AI to close more sales
Create profitable conversations with advanced automated messages to highly personalized live chats
Turn conversations into sales
Optimy zeroes down on customers making a purchase decision
Cart support
Share offer codes real time in chat box to close the sale.
Cart support
Embed chat in cart to secure the conversion.
Photo & file attachment
Attach product or features information while chatting.
QR Codes
Drive direct to chat using QR codes on your marketing/sales materials.
Visitor classification
Identify visitors with a high likelihood to convert to a sale.
Dynamic personalization
Personalize relevant content based on the page the customer is on.
See what our clients are saying
As a car dealership we were dependent on the in-person sale to sell cars. Optimy.ai made it easy for our sales team to bring the in-person customer interaction online.
Through Optimy's LIVE video chat, our basket size increased from $125 to $400.
Moving to Optimy's Digital Concierge team has been a huge customer experience upgrade. Their sales experts answer all leads within 7 seconds, which has allowed us to increase our live chats by 3X. Plus, the installation was easy and fast. We're so glad we made the switch!
Sell more with an incredible live chat experience
From low touch to high touch, the Optimy platform delivers the right features to maximize your sales and productivity.
Optimy dynamic routing
Provide your customers with a great online experience from low to high touch conversations
Low Touch: FAQ based—chat bot answer the most common “non-buyer” questions
Medium Touch: Action based—guide conversations down a qualifiying path to understand the inquiry and urgency of the request
High Touch: Proactive and immediate sales connection to the highest priority leads
Optimy’s digital concierge service
Our highly trained sales agents prioritize your most valuable leads and save you precious time
Chat answered within 7 seconds
Hot lead transfer
Callbacks booked
We can help with your live chat sales staffing needs
Whether you need to augment your sales team or need sales support outside of business hours, we have your covered
Self Serve
Live chat is 100% manned by your sales team
Hybrid
We augment your sales team or cover off-hours
Fully Staffed
Our team handles 100% of your live chat conversations
With Optimy, focus on the customers making a purchasing decision
Automate simple inquiries & move to personalized human interaction for sales
Mobile first + observe feature = better browsing experience
Our modular live chat screen size allows your customers and sales agents to browse while chatting
Personalized messages and proactive nudges delivered based on your visitor’s site behaviour
