Sell more with an incredible live chat experience — Learn More

Use the power of chat and AI to close more sales

Create profitable conversations with advanced automated messages to highly personalized live chats

Turn conversations into sales

Optimy zeroes down on customers making a purchase decision

 Cart support

Share offer codes real time in chat box to close the sale.

  Cart support

Embed chat in cart to secure the conversion.

 Photo & file attachment

Attach product or features information while chatting.

 QR Codes

Drive direct to chat using QR codes on your marketing/sales materials.

   Visitor classification

Identify visitors with a high likelihood to convert to a sale.

 Dynamic personalization

Personalize relevant content based on the page the customer is on.

See what our clients are saying

As a car dealership we were dependent on the in-person sale to sell cars. Optimy.ai made it easy for our sales team to bring the in-person customer interaction online.

Jackie Zanello

Sales & Business Development Manager

Through Optimy's LIVE video chat, our basket size increased from $125 to $400.

Vanessa Iarocci

President

Moving to Optimy's Digital Concierge team has been a huge customer experience upgrade. Their sales experts answer all leads within 7 seconds, which has allowed us to increase our live chats by 3X. Plus, the installation was easy and fast. We're so glad we made the switch!

Melissa Cutler

Online Education Director

Sell more with an incredible live chat experience

From low touch to high touch, the Optimy platform delivers the right features to maximize your sales and productivity. 

Optimy dynamic routing

Provide your customers with a great online experience from low to high touch conversations

Low Touch: FAQ based—chat bot answer the most common “non-buyer” questions

Medium Touch: Action based—guide conversations down a qualifiying path to understand the inquiry and urgency of the request

High Touch: Proactive and immediate sales connection to the highest priority leads

Optimy’s digital concierge service

Our highly trained sales agents prioritize your most valuable leads and save you precious time

Chat answered within 7 seconds

Hot lead transfer

Callbacks booked

We can help with your live chat sales staffing needs

Whether you need to augment your sales team or need sales support outside of business hours, we have your covered

Self Serve

Live chat is 100% manned by your sales team

Hybrid

We augment your sales team or cover off-hours

Fully Staffed

Our team handles 100% of your live chat conversations

With Optimy, focus on the customers making a purchasing decision

Automate simple inquiries & move to personalized human interaction for sales

Mobile first + observe feature = better browsing experience

Our modular live chat screen size allows your customers and sales agents to browse while chatting

Personalized messages and proactive nudges delivered based on your visitor’s site behaviour