Use the power of chat and AI to close more sales

Create profitable conversations with advanced automated messages to highly personalized live chats

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Turn conversations into sales

Optimy zeroes down on customers making a purchase decision

Asset 3 min  Cart support

Share offer codes real time in chat box to close the sale.

Asset 1 min  Cart support

Embed chat in cart to secure the conversion.

Asset 2 min  Photo & file attachment

Attach product or features information while chatting.

Asset 6 min  QR Codes

Drive direct to chat using QR codes on your marketing/sales materials.

Asset 4 min   Visitor classification

Identify visitors with a high likelihood to convert to a sale.

Asset 5 min  Dynamic personalization

Personalize relevant content based on the page the customer is on.

See what our clients are saying

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As a car dealership we were dependent on the in-person sale to sell cars. made it easy for our sales team to bring the in-person customer interaction online.

Jackie Zanello

Sales & Business Development Manager

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Through Optimy's LIVE video chat, our basket size increased from $125 to $400.

Vanessa Iarocci


intl beauty insti

Moving to Optimy's Digital Concierge team has been a huge customer experience upgrade. Their sales experts answer all leads within 7 seconds, which has allowed us to increase our live chats by 3X. Plus, the installation was easy and fast. We're so glad we made the switch!

Melissa Cutler

Online Education Director

Sell more with an incredible live chat experience

From low touch to high touch, the Optimy platform delivers the right features to maximize your sales and productivity. 

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Optimy dynamic routing

Provide your customers with a great online experience from low to high touch conversations

Low Touch: FAQ based—chat bot answer the most common “non-buyer” questions

Medium Touch: Action based—guide conversations down a qualifiying path to understand the inquiry and urgency of the request

High Touch: Proactive and immediate sales connection to the highest priority leads

Optimy Real timeRouting 02 min
Asset 13 min

Optimy’s digital concierge service

Our highly trained sales agents prioritize your most valuable leads and save you precious time

Asset 7 min Chat answered within 7 seconds

Asset 227 min Hot lead transfer

Asset 37 min Callbacks booked


We can help with your live chat sales staffing needs

Whether you need to augment your sales team or need sales support outside of business hours, we have your covered

Self Serve

Live chat is 100% manned by your sales team


We augment your sales team or cover off-hours

Fully Staffed

Our team handles 100% of your live chat conversations

With Optimy, focus on the customers making a purchasing decision

Automate simple inquiries & move to personalized human interaction for sales

Optimy LowAndHighTouch
Optimy ObserveMode 08 min 1

Mobile first + observe feature = better browsing experience

Our modular live chat screen size allows your customers and sales agents to browse while chatting


Personalized messages and proactive nudges delivered based on your visitor’s site behaviour

Optimy PersonalizedNudges 09 min