by Win Shi Wong | Jul 18, 2022 | retail
Studies show that 51% of customers are more likely to buy products from a business with a live chat function. In fact, they don’t just shop there more frequently–80% of customers said they’re willing to pay more for the same items. Customers want the...
by Dennis Pitselis | Jul 8, 2022 | automotive
According to the 2019 Car Buyer Journey Study, 70% of car buyers say they’re more likely to buy from a dealership if they can start the process online. So, it makes sense that it is important for dealerships to put an emphasis on their online experience. If you are a...
by Chris James | Jul 6, 2022 | automotive
Ian Gray, owner and GM of Salmon Arm GM in BC, talks about how Optimy has brought his dealership showroom experience online, improved his website conversion rates and increased leads for his dealership. “Our conversion rate on chat with our current provider or...
by Russ Armstrong | Jul 4, 2022 | recruitment
Introduction Since COVID-19 hit the world in 2020, changing the way people do business and sending shockwaves through the workforce, employees have left their jobs in unprecedented numbers. The phenomenon, which has become known as the Great Resignation, has impacted...
