by Adam Dicker | Apr 13, 2023 | Uncategorized
In today’s digital age, live chat has become an essential tool for businesses to provide instant customer support. Live chat allows customers to get quick answers to their questions, leading to higher customer satisfaction and retention rates. However, with so...
by Adam Dicker | Apr 13, 2023 | Uncategorized
As the world becomes more digital, customers expect instant solutions to their problems. According to a study by Forrester, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most...
by Adam Dicker | Apr 4, 2023 | Uncategorized
In today’s digital age, customer expectations are higher than ever before. Website visitors expect quick and efficient customer service, and if your website doesn’t provide an instant way for visitors to get answers to their questions or concerns, you...
by Adam Dicker | Mar 25, 2023 | automotive
Introduction The automotive industry is constantly evolving, with dealerships seeking innovative ways to improve customer engagement and streamline the sales process. One tool that is revolutionizing the car buying experience is live chat. In this article, we’ll...
by Adam Dicker | Mar 16, 2023 | automotive
Apple’s latest introduction of video shopping is expected to revolutionize online shopping for U.S. customers. In recent years, live shopping has gained popularity in several parts of the world, including China, but it has yet to catch on in the U.S. due to...